Open config file in a plain text editor (Notepad++, VS Code). Look for:
: If you are using TecCom or a web-based version, the supplier's system might be down, or your recipient endpoint may be misconfigured. loading data failed check the configuration file tecdoc
The “Loading data failed – Check the configuration file” error in TecDoc is almost always caused by file path, permission, or syntax issues. Systematic verification of the configuration file, data directory, and user permissions resolves the majority of cases. Regular maintenance and version alignment prevent recurrence. Open config file in a plain text editor (Notepad++, VS Code)
If these steps don't resolve the issue, the problem might lie in a corrupted path or a blocked firewall port. Windows has a 260-character path limit
Windows has a 260-character path limit. If your user profile name is long (e.g., C:\Users\Antoine de Saint-Exupéry\... ), TecDoc may fail to write temporary files.
(represented by a gear or person icon in the toolbar) to ensure the country and basic profile data are correctly specified. HCLSoftware Technical Context for Developers If you are developing an integration with the TecDoc ONE IDP platform , the error might stem from: Unreachable API Endpoints