When contacting support, have the following ready (often found on a sticker on the bottom of the device): Model Number (e.g., XVR, DVR, or NVR series). Device ID/Serial Number Current System Date shown on the DVR screen. or help identifying your specific Longse model Dynamic password reset password - Longse
Historically, Longse devices have shipped with the following default passwords, though most now force you to create a custom password upon first boot: longse dvr password reset link
Notes: Procedure and jumper location vary by model. Opening the unit may void warranty; consult vendor. When contacting support, have the following ready (often
