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Register the Product: Open the vSpace Console and log in with your Management Portal credentials to activate your software.

| Error Message | Cause | Fix | |---------------|-------|-----| | vSpace cannot be installed on this edition of Windows | Windows 10 Home detected | Upgrade to Pro or Enterprise using a valid license | | RDP Wrapper error: Not supported | Windows Update replaced termsrv.dll | Re-run the hotfix executable; block svchost.exe from modifying termsrv.dll via local group policy | | Maximum connections limited to 1 | Hotfix not applied or Windows version newer than hotfix | Check hotfix version; you may need to manually patch using RDP Wrapper Library v1.6.2 (last compatible with NComputing) | | Audio not working on thin client | vSpace audio driver conflict | Install Realtek HD Audio driver manually, then in vSpace Console → Audio → Force "Mono Mix" | | USB redirection fails | Hotfix overwrote NComputing USB filter | Reinstall USB redirector from C:\Program Files\NComputing\vSpace\USB\install_filter_driver.bat as Admin | download vspace ncomputing windows 10 hot

Run the Installer: Double-click the downloaded file and follow the on-screen prompts. Register the Product: Open the vSpace Console and

: Provides enhanced desktop performance for multimedia-intensive tasks, such as 3D rendering and fluid browser scrolling. Scalable Deployments : Supports up to 100 concurrent sessions Scalable Deployments : Supports up to 100 concurrent

: Choose either vSpace Pro LTS (Long-Term Support) or vSpace Pro Enterprise Edition , depending on your license.