If macOS shows "Generic Printer" or "AirPrint", delete that entry and re-add using the HP driver.
There is no standard HP Deskjet, LaserJet, or Envy printer with the model number "11311." This usually happens for one of two reasons: a typo in the model name or a misunderstanding of the serial number/FCC ID label.
For more information on printer maintenance and troubleshooting, you can visit the following resources:
: Locate the model number on the front or top of your printer (e.g., Deskjet D1311 or LaserJet P1102). Select Your OS
