: It connects the agent to the Asterisk conference room, allowing for voice communication and multi-way conferencing. Performance and Reporting
private function updateLeadPriority($lead_id, $campaign_id, $priority, $boost_reason) $update = " UPDATE vicidial_list SET priority = $priority WHERE lead_id = $lead_id "; mysql_query($update, $this->db);
...you become capable of running a 200-agent outbound center without crashes, lag, or missed calls.
This logs every agent’s AGC score to /var/log/astguiclient/agc_debug.log .
: It connects the agent to the Asterisk conference room, allowing for voice communication and multi-way conferencing. Performance and Reporting
private function updateLeadPriority($lead_id, $campaign_id, $priority, $boost_reason) $update = " UPDATE vicidial_list SET priority = $priority WHERE lead_id = $lead_id "; mysql_query($update, $this->db);
...you become capable of running a 200-agent outbound center without crashes, lag, or missed calls.
This logs every agent’s AGC score to /var/log/astguiclient/agc_debug.log .
