🔌 Ensure that ports 9089 and 443 are reachable, and verify that standard SSH port 22 is fully accepting connections from your Converter machine.

On the Linux source, look for the Converter agent logs in /tmp/ (e.g., vmware-converter-* ). If you see “FATAL: kernel too old” or “GLIBC version not found”, your OS is too new.

Drop your distro and error log snippet below.

ssh root@<source_ip> killall -9 vmware-converter-agent 2>/dev/null rm -rf /tmp/VMwareVConverter* rm -rf /opt/vmware-converter-agent

The VMware Standalone Converter is a popular tool used to convert physical machines to virtual machines (VMs) in a matter of minutes. However, users may sometimes encounter issues during the conversion process. One common error that arises is the inability to query the live Linux source machine. In this article, we will explore the reasons behind this error and provide a step-by-step guide on how to resolve it.

uname -m on source Linux. If x86_64 , agent should be 64-bit. If i386 / i686 , agent should be 32-bit. In mixed environments, force the agent architecture by editing the Converter XML job file (advanced).